CEO Blog

There's a book I read to my kids: it's called A Tale of Two Beasts. It’s a story about perspective. The first story comes from the viewpoint of a little girl who finds this little animal in the woods, and she takes him home, and plays with him, shows him off to her...

I’m addicted to apps. It’s a well-known fact I love apps. A few years ago at our company Christmas party I was awarded “Most Likely to Say There’s an App for That." Apps are sometimes only seen as time wasters or childish, and some certainly are. But what many...

I’ve been in a reflective mood. Lately, my mind has been focused on the passage of time, specifically, how much our company has changed from when it first started.

A lot of this reflection comes from seeing our company video. Our design and marketing team filmed a full-length documentary for our company’s ten year anniversary.

The film we made was about our company history. Watching it from start to finish had shown me how much our focus had changed from when our journey began.

So, today I want to share with you how the focus and goals of our business shifted from the beginning to now, and how our roles have changed since then.

I originally started this blog to help other small business owners and entrepreneurs grow. I wanted to share my insight into the things I’ve learned over the last 10 years of being an entrepreneur. But, I must admit, there was a personal reason to start this blog. I...

Happy New Year everyone! I trust you had a wonderful New Year and are as excited as I am for 2017. That said, let’s get right into the first piece of 2017. For this first piece of the new year, it’s going to be a little different. I’m going to send you to the website...

In business, you face a lot of setbacks, and you have to keep pushing yourself to grow. My career path has given me an environment full of endless competition to challenge me.

And if you don’t have any competition, you won’t be challenged. And if you’re not challenged, you’re not going to change. Without change, you won’t grow.

Do you think your business deserves to be paid for work you’ve done? That’s a question I like asking business owners, especially owners of IT firms. When I ask this questions of IT owners, the typical response I get it is: Well, of course, I think I deserve to get...

I believe most problems in relationships stem from communication where people make promises they can’t keep. Some people have a really tough time having direct conversations, and often find it hard to be open and direct with their limitations. Sometimes we feel that...

Let's talk about why you don't need every customer. You just need the right ones. One of the great things about being a B2B company is I’ve had the honor of working with thousands of business owners. You get to talk to them and develop deep relationships. With all...

As I write this, our company is going through a lot of growing pains. We’re consolidating all of our company's divisions into one CRM, we’re adding new team members, and we’re setting the stage for continued growth of one of our software products (more about this...

Today, we’re going to talk about maintaining healthy and long lasting relationships with your partners and vendors. Starting off in the credit card processing industry, I’ve had to work with hundreds of businesses as affiliates, vendors, and other business owners in...